exclusive content

Unleash Your Developers’ Superpowers: Use Gen AI and Low Code to Drive Cost Savings

Read Unleash Your Developers’ Superpowers to learn how embracing uncertainty and leveraging gen AI and low code can supercharge your development process, drive innovation and lead to cost savings. Amid today’s economic turbulence, leaders must improve their bottom-line benefits. But the question remains: where should they begin this journey? Enter low code with gen AI—a […]

Secrets to scaling an ROI Centric Strategy with Hyperautomation and Low-Code

In a world of accelerating change and relentless pressure to drive bottom-line benefits, companies seek transformative solutions to boost workforce efficiency and engagement, empower employees for impact and deliver excellence faster. This comprehensive guide delves into the strategies you need to elevate your automation game. Read it now and discover the secrets to scaling an ROI-centric […]

Customer Insights: Hyperautomation and Low-Code Testimonials

How can you modernise your legacy systems when you have growing app development backlogs and shrinking resources? The ServiceNow community has the answers you need. Read this ebook to discover how your employees can deliver safe, scalable innovation using hyperautomation, low-code app development and generative AI. You’ll see why organisations like yours trust ServiceNow to […]

3 Strategies for Reaping the ROI of RPA

Traditional automation can be intensive and expensive. That’s because it’s generally built on complex programming and coding by professional developers, which becomes difficult to maintain when resources are thin, and budgets are tight. But companies that have turned instead to robotic process automation (RPA) are reaping great payoffs: estimated ROI in under 18 months.  Read […]

The Total Economic Impact of ServiceNow Field Service Management

ServiceNow Field Service Management (FSM) addresses the challenges companies face when managing field service processes manually or through disparate software solutions. These issues, such as siloed operations, unmet KPIs and rising costs, are resolved by ServiceNow FSM’s real-time visibility, streamlined routing and automation. This leads to significant time savings and improved case management with augmented […]

Driving success in field service with AI innovation

See how to build capabilities around AI in field service using SN platform and discover how to make field service more efficient with specific use cases that highlight Service Now and the customers as the Hero of AI. Download Now

Deliver Experiences Customers Crave

One frustrating experience can be all it takes to lose a customer—yet one delightful experience can spark the beginning of a lifetime of loyalty. But those interactions won’t happen at all if your organisation fails to live up to customers’ expectations—and these expectations are constantly evolving and expanding. In today’s environment, you need a 360-degree view of customer interactions to enable your team to deliver […]

Customer Experience (CX) Trends: First edition – Customer service insights in the GenAI era

In a rapidly evolving business environment, understanding CX trends and overcoming associated challenges has become crucial for organisations. To gain insights, a comprehensive Customer Experience survey was conducted globally, targeting both the practitioner and the consumer, with the goal to explore the current state of CX, identify emerging trends and highlight key challenges faced by […]

Complete and extend Salesforce

Unlock the full potential of your Salesforce investment through seamless integration with ServiceNow. Witness the synergy between the two companies as ServiceNow enhances and extends Salesforce’s capabilities, ultimately boosting customer engagement and maximising the value of your Salesforce investment.  Download now

Complete and extend Microsoft Dynamics 365

Unlock the full potential of your Microsoft Dynamics 365 investment through seamless integration with ServiceNow. Witness the synergy between the two companies as ServiceNow enhances and extends Salesforce’s capabilities, ultimately boosting customer engagement and maximising the value of your Salesforce investment.  Download Now