EMEA Consumer Voice Report 2024
As of 2024, 78% of Europe, Middle East and Africa (EMEA) consumers say they are less loyal to brands now than they were two years ago. Customer expectations are evolving, with 70% of EMEA consumers saying they would like to see all brands offering full 24/7 customer service become standard practice by 2030. That being […]
EMEA Consumer Voice Infographic 2024
With 78% of customers saying they’re less loyal to brands now than they were two years ago, we asked 15,000 consumers what they really want from organizations like yours. View the highlights of our 2024 EMEA Consumer Voice Report to see how 86% say they most value quick, real-time support as part of their experience, […]
EMEA Consumer Voice Report Infographic 2024
As of 2024, 78% of Europe, Middle East and Africa (EMEA) consumers say they are less loyal to brands now than they were two years ago. Customer expectations are evolving, with 70% of EMEA consumers saying they would like to see all brands offering full 24/7 customer service become standard practice by 2030. That being […]
5 steps to improve developer efficiency in a cloud native world
You’ve taken the leap. Now make the most of it. Virtually everyone now agrees that cloud native is the architecture of choice for building and deploying modern applications, with 91% of enterprises saying they’ll increase spending on technology supporting cloud native app development over the next 12-18 months Download 5 steps to improve developer efficiency […]
3 Reasons Companies Miss MTTR Targets & How to Boost Your Success Rate
Companies everywhere are counting on cloud native architectures to enable engineers to deliver exceptional customer service more efficiently to grow top-line revenue and protect the bottom line. Yet when incidents occur, those same technical teams are finding it not only increasingly challenging, but downright impossible, to remediate issues quickly. The recent 2023 Cloud Native Observability […]
Developer Productivity in a Cloud Native World
Cloud native computing has come to dominate enterprise IT for every organization that requires dynamic flexible infrastructure at scale. Kubernetes and the rest of the cloud native ecosystem Kubernetes and the rest of the cloud native ecosystem enable companies to build and deploy applications faster, more reliably and at a lower cost but can be […]
Balancing Cardinality & Cost to Optimize Observability
Back in the day, monitoring was simple. Proprietary monitoring agents sent infrastructurelevel metrics like CPU-usage and another agent sent logs to a syslog server to trawl for error messages. However, as applications moved from virtual machine-based monoliths to cloud native microservice architectures running in the cloud, understanding the application and system state became much more […]
How Snap increased observability reliability and improved developer experience
Launched in 2011, Snap, Inc. is a technology company that serves over 750 million daily customers worldwide with Snapchat, Spectacles, and Bitmoji. These products let consumers share experiences with friends, use VR/AR, and develop a social network avatar. As they scaled, Snap’s in-house, open source observability solution was getting expensive and time-consuming for engineers to […]
Revolutionizing Observability with Chronosphere: A Comparative Analysis with Datadog
In the rapidly evolving landscape of observability, organizations often face challenges with high data volumes, cost unpredictability, and limited control over data. Datadog, while comprehensive, can fall short in addressing these issues effectively. Chronosphere emerges as a powerful alternative, with its unique Control Plane capabilities and its predictable and fair pricing philosophy. This ebook provides […]
Becoming Benchmark Ready at Fairfield County School District
Learn how Fairfield County adopted data informed instruction, trained their staff on interpreting data reports, and became a state leader in assessment and curriculum map development with the right people, program, and Mastery by Instructure. Fairfield County is a rural district in South Carolina situated between the capital of Columbia and Charlotte, North Carolina, committed […]
