Strategies for cultivating frictionless customer and agency experiences
How can governments provide quick, transparent and seamless service experiences, every time? Read this ebook to learn how you can build trust by delivering consistent experiences across channels, with automation and AI. You’ll see how agencies like yours can digitise service delivery for businesses and customers while streamlining collaboration across departments and other agencies using […]
IDC: Delivering quick, personalized government services at scale
Government customers expect services that are quick, personalized, convenient, omni-channel and comparable to consumer like experiences. Get the latest IDC insights and discover how a unified platform can reduce service complexity and enable exceptional customer and employee experiences that exceed expectations. Automate and centralize end-to-end services to accelerate service delivery, build trust with secure omni-channel […]
3 key steps to transform IT in banking at scale and speed
Financial services institutions are expected to provide exceptional performance—even as the demands for innovation, agility, and responsiveness grow. But many banks today still rely on antiquated, on-premises hardware and software applications that are difficult to revamp or retire. In our three-step guide you’ll discover how to adopt a phased approach to modernization, automation, and optimization […]
3 key steps to transform IT in banking at scale and speed
Financial services institutions are expected to provide exceptional performance—even as the demands for innovation, agility, and responsiveness grow. But many banks today still rely on antiquated, on-premises hardware and software applications that are difficult to revamp or retire. In our three-step guide you’ll discover how to adopt a phased approach to modernization, automation, and optimization […]
4 tactics to achieve technology excellence in banking
When resources are limited, how do banks manage the present while innovating for the future? When legacy systems, complex infrastructure, and siloed workforces generate an environment of decentralized, manual processes, how will banks stay resilient and audit-ready? With increasing pressures to reduce spend, how can banks afford to modernize the technology stack while simultaneously streamlining […]
4 tactics to achieve technology excellence in banking
When resources are limited, how do banks manage the present while innovating for the future? When legacy systems, complex infrastructure, and siloed workforces generate an environment of decentralized, manual processes, how will banks stay resilient and audit-ready? With increasing pressures to reduce spend, how can banks afford to modernize the technology stack while simultaneously streamlining […]
